Client Feedback

As an important step to provide the best possible experience
of Shanghai, we listen to our clients’s opinion very carefully.
Please click here to send us your comments or feedback.

Shanghai through the local eye
Glenn Gibbins, London, UK

"My Personal Agent was an excellent addition to my Shanghai trip. I was able to experience Shanghai through the eyes of a local."

Nerves out of steel                                
Stefan Zschaler, Hamburg, Germany

"When visiting Shanghai you either bring nerves of steel or have a Personal Agent at your side. Not only was she the perfect guide but also a true inspiration."

Helpful and Insightful
Lisa Binkert, London, UK

"As it was my first time to Shanghai it was incredibly helpful and insightful having a personal agent accompany me around the city. She was flexible and happy to take me to places I wanted to see, as well as take me to more local spots which I otherwise would have missed! I even learned a few words of Chinese along the way."

Visiting Shanghai with AYS is a fantastic experience
David Allemann, Zurich, Switzerland

"A short 48 hour detour on a business trip gave me the opportunity to visit Shanghai for the first time. AYS prepared my trip, booked a superb hotel and picked me up at the airport. While this was very convenient, the truly unique offer of AYS comes with the travel service of its personal agents. Keira Wang checked on my travel interests before my arrival and had prepared a customized itinerary that allowed me to experience the most of Shanghai in the limited time available: art tour in the upcoming M50 district, French colonialism in the French concession, exploring and understanding life in the local neighborhoods of Shanghai, great food (no snakes) and a day at the World Expo with impressive architecture statements from around the globe. Visiting Shanghai with AYS almost guarantees that you will have a fantastic experience."

Shanghai One Day Experience

D.S., Feusisberg, Switzerland

"My Personal Agent was a clever and charming person and a really nice companion, she was perfectly at time and we could start the day with the breakfast planned. Since I lived in South France, it was a welcome surprise that my Personal Agent even spoked French. I enjoyed the day and it was a very good start into my Shanghai visit."

Perfectly Organised Expo Visit
M.D., Weggis, Switzerland

"We have been very happy with the services of Shanghay AtYourSide. Our Personal Agent was both notably amiable and higly professional. She left nothing to be desired and showed us interesting, charming, stunning and diverting places in this big city. The Expo visit was perfectly organised."

Unexpected Places
Jaclyn Tan, Toa Payoh North, Singapore

"It's only been two days but we've become fast friends. Our Personal Agent might be young but she's sincerity shines through. Her attentiveness to detail took us to many unexpected places of beautiful Shanghai. I have fallen in love with Shanghai because my dear friend pours her heart into showing us what life is like here."

Reliable, Patient and Flexible
Urte Sabelus & Aloys Hirzel, Rüschlikon, Switzerland

"It was very helpful to have a local person show us around in Shanghai. Our Personal Agent was very reliable, patient and flexible when we changed the program several times. I guess we were not the easiest clients as we had a four-year-old with us who sometimes just required that we changed the schedule of the day."

Expo Trip

J. B. Miller, New York, USA

"Thank you for arranging a Personal Agent to escort me to the Shanghai World Expo on my recent trip to China.

My Personal Agent was a terrific guide and really helped me see much more of the Expo than would have been possible without her and AtYourSide.

I greatly appreciate this opportunity to try your service and I have already been referring several friends to your website based on my positive experience."

Our Personal Agent was pleasant and nice.
Jack Liu, Beijing, China

"Everything worked out very nice and our Personal Agent was pleasant and nice as well. So everything worked out great for our last trip."

Attentive and well informed
Kurt Zurfluh, Luzern, Switzerland

"My Personal Agent was very attentive and well informed."

A local by your side
K. S., Canberra, Australia

"I just wanted to say how pleased I was with my Personal Agent and the atyourside service in Shanghai. My Personal Agent was a lovely tour guide, and was able to show me a whole range of interesting and wonderful sights in Shanghai. More than anything, it is nice to have a local by your side when in a city for the first time – my Personal Agent did an excellent job in this capacity."

We were very satisfied with the services
Markus S., Bellach, Switzerland

"We all, my wife, our friends and myself, we were very satisfied with the services provided through AtYourSide. Everything worked out very well, there were no mishaps at all. We were specially happy about our guide. He speaks the German language excellent, he is interesting, he always was very good prepared, he even brought some written information and finally, he proved to be very flexible. So, we could at all times change our program and do something else. Also our driver, did a good job. He is extremely reliable, friendly and quite a good driver"

A very good job
Daniel S., Germany

"Again we would like to emphazise that our Personal Agent did a very good job, she tried hard to live up to what has been promised."

I am a very happy customer

D. G., Aston, Pennsylvania, USA

"My Personal Agent gave a first class tour and I would not hesitate to recommend her services to my friends and business associates. Her communication skills were top quality. She was a very knowledgeable guide, knew her history and very interesting facts about Chinese culture. At the last minute and with little input from me, she was able to customize an itinerary that incorporated everything I wished to see and had a few pleasant suprises as well (like the calligraphy class in the Hutong!). I could have spent years planning such a trip and still fell far short of what she accomplished. It was an absolute pleasure spending three days with my Personal Agent and I felt like I saw the best that Beijing had to offer. I am a very happy customer."

Insight into the lives of Shanghainese

O. H., Lausanne, Switzerland

"I really had a great day with my Personal Agent and can only give my highest recommendations for him. He had prepared a program according to my wishes, was in time to pick me up. His English is very good. He is easy to talk to, knowledgeable and kind. A big advantage is that he had been to Europe and therefore knows well the cultural differences and the expectations of its European clients.  What I particularly enjoyed is that he brought me to places where tourists normally would not go to get insight into the lives of the people in Shanghai and their culture. I definitely would book him again if I return to Shanghai and will recommend him to my friends and colleagues."

Well planned

K. S., San Antonio, Texas, USA

"My Personal Agent was an outstanding guide. She was prompt, energetic, enthusiastic, knowledgeable, had a very pleasant demeanor and planned well for my brief visit."